StellaMB
08-03-2017
05:04 AM
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Disappearing appointments
Appointments keep disappearing off my books so I think the time is open then after booking the appointment sometimes days or weeks later I'll have 2-3 appointments at the same time. I have to call people to apologize and reschedule then come in on my day off to get them in. It's infuriating really.
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puka
08-13-2017
10:30 AM
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Hey @StellaMB - That definitely sounds out of the ordinary. My first suggestion would be to make sure you that the most updated version of the app within your App Store. If you do, try these Appointments App troubleshooting tips as well as these steps for troubleshooting your Availability.
We'll also loop in our Appointments team to see if they can offer any further insight.
Puka - She/They
Seller Community UX Designer
Seller Community UX Designer
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