Dining Option Not Working on IPAD

[UsborneLady]

I set up a dining option called cash on my square account so that it won't charge a service fee if the customer pays cash.  However, when i start a transaction on the Ipad, add one of my items and select cash, the tax does not change.  How is this supposed to work?  How do I effectively use the dining option tax rules.

[Helen]

Hello @UsborneLady!

Dining options work in tandem with conditional sales tax rules. So if you want a sales tax to be removed for certain sales, you need to set up a tax rule for that.

This Support Center article has the steps to set up conditional sales tax rules. If you have any other questions, please let me know!  

[UsborneLady]

I did set up the rule but it doesn't seem to be working.

[Chad]

@UsborneLady, you can check your Transaction's Report to see if it's working for your cash transactions. If you click on the transaction it will show you a break down of the taxes towards the bottom. You can compare it against your credit card transactions.