AnaColo
02-02-2019
02:33 PM
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Checkout - Change amount from 0.00 to actual amount
When I try to make a charge it does not let me edit the 0.00 amount and I have nearly a dozen $0.00 charges that apparently will skew my per sale statistics. The potential client left and lost a $100 possible sale/donation.
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Helen
02-05-2019
09:14 AM
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I'm very sorry for the trouble @AnaColo! It's difficult to identify what happened when you were trying to ring up the sale, I'd be frustrated too.
To enter a custom amount tap the icon on the bottom left of the app to bring up the key pad. (The keypad icon looks a bit lke a grid or chart.)
You can also create and save an item with a specific amount. That way the amount and sale details will be saved and you can select the item to charge a card.
️ Helen
Seller Community Manager
Seller Community Manager