mag reader won't read cards, brand new

[907pet]

my app stopped reading cards yesterday.  got a new reader and still not working

[puka]

Hi @907pet - Have you been receiving any error messages while attempting to swipe the cards? If you haven't already, I'd go through the troubleshooting steps for the Magstripe reader as well as the app. If those don't work out for you, give our CS team a call and they can investigate further for you.