Bluehost to Weebly Domain Transfer Trouble

[blakeg86]

I paid for a domain transfer from Bluehost over to Weebly on April 4th, 2023. As of April 13th the domain has not transferred. I can see where I paid for it under weebly transactions, but no where can I see status or update of the transfer. On Bluehost, I can see the domain transfer is in progress but says the domain is locked by Register.com. I don't have an account with Register.com I have no idea how to get the domain over to Weebly at this point. Seems like my domain is in purgatory somewhere.

[Gold]

HI, domains can be irritating.  Bluehost has the transfer in progress, which can take 7 to 15 business days.  The domain is listed with Register.com, it is not something you would have access to since you purchased it through Bluehost.  Once the domain is received and processed with Square your domain will be activated.

[BernadetteA]

Also wanted to add that Square/Weebly domains use register.com as the domain registrar. However, it is also possible that BlueHost uses it as well which could explain why you see that information listed, but do not see the domain in your account. 

Can you please confirm the domain you are trying to transfer? Transfers do typically take 7-10 (sometimes longer) days to complete, but sometimes they are "stuck". The Ecom advanced support team can fix this, though. 

[blakeg86]

eastcoasthousing.com

[BernadetteA]

Hmm.. I'm a little confused. I'm showing the domain is setup to transfer OUT of your Weebly account, not transfer IN. Because of this, I highly recommend reaching out directly to the support team for assistance. 

You can reach the team by scrolling to the bottom of our Help Center and clicking the Contact Us button. 

IMPORTANT:

💡 Once you see the automated chat window, type "speak with a rep" to be directed to the teams available to your account.