littleflower
04-15-2023
12:54 PM
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Item Library incorrectly shows 0 in stock
When checking stock on a book, I entered the ISBN on Item Library search bar. It shows 0 stock on hand. This is incorrect. When I click on the item to see the details, it shows correctly that 32 are on hand. Why the discrepancy? This doesn't happen for all items, just a few. But now I have to go an extra step to confirm I have stock for a customer who calls to see if we have a particular item in stock.
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Kassi_
04-17-2023
11:44 AM
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Hey there, @littleflower -
Thank you for reaching out and sorry to hear you're having issues with the stock on some of your items.
Is this discrepancy showing when you're looking at this one a piece of hardware or is this on your Dashboard?
I will keep an eye out for your reply👀.
Kassi
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