Automation of orders via Square to Printful Fulfillment?

[SLMCBand]

Hey everyone - I have an order that has come through my store via the online square store that I have connected to Printful. 

So far - the order continues to be marked as 'pending' - and has been now for 30 minutes. 

How long should I expect to wait for the order to send from square to printful, I feel like it has been too long already, and something is wrong as I know I don't need to manually enter each of the orders that come through when it has been integrated. 

Anyone have any thoughts/ideas? Brand new to this integration, and want to make sure that it's working right.

[JJ_]

Hello @SLMCBand and welcome to the Seller Community 

I recommend reaching out to Printful if this problem still persists. On our side we can only control the connection and disconnection of the integration. 

You can find the support for Printful here.