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Hi,
I have an Epson TM-30m thermal printer that I wanted to use to print order tickets. I run Square POS on Android (Samsung Galaxy Tab A8) and after inititally assuming I could jsut Bluetooth it, I found out that Android doesn't support Bluetooth printing (but iOS does? Grrr). My network setup is just a 5G sim card dongle, so no ethernet support into that so I tried to connect via USB using a USB-C OTG adapter.
After plugging everything in, Square recognised the printer (hooray!) but on every test print/order ticker print it craps out half way through printing either mashed together letters or random special characters and then giving me a "check printer network connection" error.
I've run every USB Anroid and Epson printer diagnositic/troubleshooting method in the Square Hardware guide, but no dice.
Does this just not work or is the OTG adapter maybe rubbish? I've never encountered a cheap USB accessory that didn't actually work though, they all seem very reliable!
Appreciate any help, can provide more info if needed.
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Not sure what adaptor you're using?
But as the Epson doesn't have a host hub the cable to use would be a pretty standard USB C to USB B cable directly into the printer (port 3 in the diagram below). Is that how you'e all set up?
![](https://www.sellercommunity.com/html/@DC3F2CFB15E6D3B6A1D9E4120E6DEF31/badge_icons/SquareChampions_Innovators_Badge_171x171.png)
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