After purchasing products in online store (from square), the items remain in the cart

[sorenlloyd]

I'm getting complaints from frequent shoppers that after they purchase in our online store the products they previously added to the cart are left in their cart.

Surely after a purchase cycle we should clear out their cart.

Once they have purchased 3 x product y they should not have to come back to the cart and still see the 3 x product y in the cart again.

Any solutions to this?

Thanks

Soren

[EJ_]

Hi @sorenlloyd

That sounded strange to me, as the items should be cleared from the cart once your customer checks out. 

I tested this on my end, and after the purchase is made the items are being removed as expected. 

Was this still happening? 

[sorenlloyd]

Yes and I am getting a lot complaints about it.

shop.moragaranch.com

Happens for me too - even after i delete them from my cart they come back,

Soren

[EJ_]

Thanks for clarifying @sorenlloyd

I'm not able to reproduce this issue on my end. Have you tried using a different web browser?