Why is balance $0

[TylerRansom97]

Hello I recently made a transaction on my account. I sold my product which is stocks. I see that my balance is $0 on my account but yet it still says I have been paid . I have not transferred any money to my bank account so I don’t understand . Please explain.

[nika]

Hey @TylerRansom97- You'll want to contact our CS team so they can look into this with you. We're not able to see account/transfer info here in the Seller Community, but our team will definitely be able to help you out!