Pls help! Tracking, item , review related questions

[wenjie]

• My customers don't receive tracking in their item shipped email
• No place to look for their tracking
• No way to post video along with item
• No customer account - login option
• We can't add existing review from amazon or previous website

[AshleyK]

Hey! Sorry to hear about all the trouble with your orders. When you send an order are you clicking "mark as shipped" or are you clicking "create shipping label?"