Solved: Correcting Payment Date

muddydog

Is it possible to change the payment date on a transaction? My situation, staff took a check on 12/31 but closed the register without recording it. They recorded it on 1/1 after receiving instructions on how to record a check. Now the sale shows up in 2025 sales and not 2024, which is inaccurate.

Any insight is appreciated.

TheRealChipA

Hey there @muddydog. Unfortunately, once a transaction is closed, it is not currently possible to change anything about the transaction. Of course, you do have the option of making correcting journal entries in your accounting software to appropriately book the sale. But, if you do, I’d make a note there about what you did and why. That way you’ll know why your books don’t exactly match your POS reports.

Chip
Square Champion, Innovator & Expert
Piper’s Ice Cream Bar, Covington KY USA Website Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

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TheRealChipA

Hey there @muddydog. Unfortunately, once a transaction is closed, it is not currently possible to change anything about the transaction. Of course, you do have the option of making correcting journal entries in your accounting software to appropriately book the sale. But, if you do, I’d make a note there about what you did and why. That way you’ll know why your books don’t exactly match your POS reports.

Chip
Square Champion, Innovator & Expert
Piper’s Ice Cream Bar, Covington KY USA Website Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

muddydog

Thanks @TheRealChipA. I did make a journal entry. However, my sales reported by Square will be off. Nothing an accountant can't handle, but was hoping for a manual solution.