Beta: Manage your Kitchen Directly with Square KDS, Now Testing

[kellyj]

We know your restaurant is looking for the best way to effectively manage your kitchen orders, which is why we have created Square’s first KDS. We’re looking for restaurants to help us test this new product and be part of creating this with your business top-of-mind.

With Square KDS, you’ll be able to view orders from Square for Restaurants, Square Point of Sale, Square Online Store, BentoBox, GoParrot, WooCommerce, Craverm, Chowly, PoppinPay, Ecwid and several others directly on Ipad.

🛑 Stop right there! Before you jump in, let's talk about a few restrictions and limitations. 

Here’s what you need to know:

• Square KDS is only supported on iPads using iOS 13 and above
• We do not currently support Open Tickets/Checks for this Beta
• The KDS app will work alongside your current printer setup
• Not currently available on Square Register (we'll reach out when it's ready)
• We're currently recruiting for US based businesses, but will be opening in other locales soon. Mark your Country if you're interested in testing outside of the US.

So, are you ready and willing?  🎉 Great! Go ahead and reply to this thread and we’ll kick off this process shortly.

Please join Square's Beta Community by clicking this link. You'll be able to get support for this Square KDS, interact with the team, give feedback and report any bugs that you may encounter.

Get started by replying below and we’ll reach out shortly!

[JustinC]

@roque - Oof, sounds like a headache. 

Up-vote to that. Totally feel where you're coming from. I've ran across other Sellers asking for a bulk delete feature so you're definitely not the only one. 

Resurfacing your suggestion to our Product Team for tracking and to boost the prioritization. 🙂

[lior]

@roque Sorry you had to go through and complete one by one. We hear you and are working on a bulk clear all function that will be available in a few weeks. In the meantime, you can reach out to me directly and we can help complete tickets on our end. 

[streetsideky]

This is one of the most needed features, mass ticket deleting ability, other than open tickets.

[GhostlightCofee]

I need this, as long as I don't have to use Square Restaurants.  

Fresh KDS and Bump KDS both are not working for us.  Fresh KDS has been experiencing major connectivity issues.  Bump KDS doesn't work for us because it does not give customer name or Pick up times.

Help fast!

[AnthonyD]

@GhostlightCofee In order to understand your use case, why doesn't Square for Restaurants work you? 

You can definitely use Square KDS without using the Square for Restaurants app. The only thing is that you do need an active Restaurants plus subscription to use it. We do offer a free trial for 30 days so you can test it out. 

If you're interested, you can join by joining the Beta Community Group > Featured Groups > Square KDS in order to join and try out the system.

The group above has the steps to get you started! Let me know if you have any questions in the mean time. 

[GhostlightCofee]

We want to try this as it becomes available on Square Register.  Fresh KDS is unreliable.

[AnthonyD]

@GhostlightCofee I just checked and can confirm that Square KDS works with Square Register. Feel free to start testing it as soon as you have some time. 

[GinaB]

Im very excited about this. I downloaded it and am awaiting approval to join the group so I can ask my questions! Thanks! 

[AnthonyD]

@GinaB We can't wait to add you! @kellyj will add you to the group soon. 

[Forksandflavors]

hello I am having trouble with getting the KDS to work properly. 

[AnthonyD]

Hey @Forksandflavors. Thank you for letting me know! 

What kind of issues are you having with Square KDS? 

[porktaco]

Hey @kellyj, we're interested in helping out with this one. Thanks!

[kellyj]

@porktaco 

Square KDS is now in open Beta, you can join by joining the Beta Community (yes you have to join the beta community to be included > Featured Groups > Square KDS in order to join and try out the system.

Has the steps to get you started! I see you're already in Beta, just hop on over to the group for the set up instructions.

[JPWilkinson]

Any idea when Square KDS will work with Open Tickets?

[AnthonyD]

@JPWilkinson Since this is high on our priority list, we're only a couple of months away from supporting open checks and open tickets on Square KDS. Once it's done, I'll make sure to let you know! 

[TikkaSpice]

Hi. I would like to try out the KDS

[PhuTriNguyen]

I would like to beta test.  Thanks

[AnthonyD]

@TikkaSpice @PhuTriNguyen Thank you both for your interest! 

To get started, join the Beta Community (yes you have to join the beta community to be included > Featured Groups > Square KDS in order to join and try out the system.

It has the steps to get you started! Let me know if ya'll have any questions!

[Sass1]

Hello, We've been using KDS with Square for our quick service restaurant for the past year (in Canada) is this something different?

[kellyj]

Hmmm... We've just recently launched Square KDS, could you be using a different KDS system? And this is in tandem with Square for Restaurants. 

[JPWilkinson]

@kellyj Does this mean that both Square Restaurant AND Square Register are being tested in Canada for release??? Please????