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Square Terminal "Net Sales" for the year is different than "Net Sales" on the app.

The amount shown on the Square Terminal last night (June 30) when we closed at the end of the day was one amount. Today when we opened, the amount shown on the Terminal was over $1000 less than it reported yesterday. Additionally, the amount showing for the year on my app, remained at the higher dollar figure. What's going on? 

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Square Community Moderator

This is an intriguing situation @AntiquesHelen. This is one of the situations where a real-time approach will be better and more efficient than what we can see or share here on the Seller Community. 

 

I recommend you reach out to our support team by phone when you have a moment by logging into your Square account and heading here.

 

P.S. Welcome to the Seller Community 

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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