Auto saving glitched

[thegrocer]

We had signed for auto saving account more than a week ago. Savings are not happening. We got an email that engineer are working on it. Moreover our older saving account from a different business with square has glitched too. Saving are not happening there too. Any experiences

[TheRealChipA · Accepted solution]

Hi @thegrocer.  My auto-saving folders have worked all week, and I use a half dozen.  I just checked my sales from yesterday and all was good.  So, if you got an email saying that they were working on it (and I didn’t) then it’s a safe bet that this is a very localized glitch among a subset of sellers.  Hopefully, they identify the issue and resolve it for you soon.  Good luck!

[alma_dearte]

This is happening to me as well. Savings account stopped auto-saving in May.

[RobynR]

Hey @alma_dearte,

Thanks for reaching out.

I've escalated this to our Banking team for further investigation. Once I have more information, I'll reply directly here.

[RobynR]

@alma_dearte our Banking team has confirmed that the auto-saving feature is working properly. Are you still experiencing issues with auto-saving?