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They deposited a transfer to an old account that's closed what do I do

They deposited a transfer to an old account that's closed  what do I do

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Square Community Moderator

Hi @Terikasmith314,

 

Happy to assist with this. Sorry you are running into this issue, I know it can be a little frustrating. 

 

If your deposit was sent to a closed bank account one of three things will happen:

 

  1. Your deposit bounces back to Square. In the event this happens you will need to link a new bank account (account & routing number) so we can deposit your funds. Not to be mistaken with linking a new debit card for instant deposit. It can take up to 5 business days for a bank account to link. Also it can take up to 7 business days for the funds to be returned to Square.
  2. Bank accepts the deposit and issues a check. In some cases your bank may cut you a check for the deposit and mail it to the address on file.
  3. Bank keeps the Account Open. The bank may keep your account open for some time, specifically for situations like this.

Checkout more on this thread here

 

Let me know if you have anymore questions! 

 

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