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How do I document a return I made in cash instead of back to credit card
I had a series of ocurring charges over a 6 month period. After the initial agreement was done, I decided to return the funds back to my associate. However, the card I charged initially was expired. I paid him in a series of wire transfers instead. How do I document this in my records in square?
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Hi @fscott5 - Thanks for reaching out to us here on the Square Seller Community👋
When you go to initiate the refund, you should see a couple of options. Do you see the option to refund as cash or gift card?
I'll keep an eye out for your reply.
Community Moderator, Square
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Hi. I’m not the original poster, but I am trying to do this and only get the options to use the original card, or a Giftcard. Is there any other way? A cashier rung up a small purchase as CC and when it was returned he was busy and gave the guy cash. Then when he had time, he tried to go back in and do the return and realized his mistake. 🤨
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No, it only gives me a credit card refund.
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