x

How do I document a return I made in cash instead of back to credit card

I had a series of ocurring charges over a 6 month period.  After the initial agreement was done, I decided to return the funds back to my associate. However, the card I charged initially was expired. I paid him in a series of wire transfers instead.  How do I document this in my records in square?

385 Views
Message 1 of 4
Report
3 REPLIES 3
Square Community Moderator

Hi @fscott5 - Thanks for reaching out to us here on the Square Seller Community👋

When you go to initiate the refund, you should see a couple of options. Do you see the option to refund as cash or gift card?

I'll keep an eye out for your reply.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



359 Views
Message 2 of 4
Report

Hi. I’m not the original poster, but I am trying to do this and only get the options to use the original card, or a Giftcard. Is there any other way? A cashier rung up a small purchase as CC and when it was returned he was busy and gave the guy cash. Then when he had time, he tried to go back in and do the return and realized his mistake. 🤨

274 Views
Message 3 of 4
Report

No, it only gives me a credit card refund. 

269 Views
Message 4 of 4
Report