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Has anyone had problems with Square asking for personal information after being phished?
I’ve been in business 38 years. I usually use PayPal or Venmo for collecting invoices. My website offered Square. This is my first time using them.
after my transaction was completed and Square took their money. They then asked me for detailed business information, including business, IDs photos, etc. at that time I received 20+ phishing and scam calls claiming they were square and asking for information. I do not feel comfortable giving them information when they obviously have a breach in their system or I wouldn’t get these calls after I opened an account. Now they are saying it is a long process to get the money refunded and they will not allow me to transfer my money to my bank. If somebody has experienced this, please let me know what you did to correct it thank you
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@Nicofaz sounds like you just got flagged for verification by square for a new account. This especially happens when there is a new account and a large card not present transaction. You can always verify the e-mails from square and log into your account, but as far as a breach in the system, I do not think that is what you are seeing. Square is very very secure. You can always call in and verify through your online dashboard.
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com
Using Square since July, 2017
Square Champion
Breaker of Things
"Good judgment comes from experience, and experience comes from bad judgment."
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