We have decided to remove tipping for our business and add an admin fee to our total sales to level the playing field for our back of house and front of house salaries. However, the POS doesn’t allow for an automated admin fee add-on, but only for online sales. We desperately need this automated feature in the Point of Sale for walk-in customers but it is only letting us do it manually for every transaction. This becomes cumbersome - the counter staff will forget to charge customers and if you have 300-500 transactions per day- it would be impossible to capture and add this fee manually at every transaction.
There should be a section under Settings
> checkout > Admin Fee
just like the sales tax feature under Settings - it becomes automated at every transaction.
please help!
if this doesn’t become a feature soon, we will be forced to move to another POS system like TOAST which has this feature.
thank you
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