x

Potential Bug in Order Notification Email

A client brought to my attention that even if we only mark 1 of the items on a multiple item order as ready, the email doesn't let them know only *one* of the items is ready, it just says the order is ready for pickup. Can someone take a look at this?

236 Views
Message 1 of 3
Report
2 REPLIES 2
Square Community Moderator

Hi there, @piercingsbylex

 

I am going to escalate this to our Support Team to see if they can take a deeper look!

205 Views
Message 2 of 3
Report

It may have something to do with there being no email template for this scenario. It looks like the email templates are:

 

Abandoned Cart

Order Confirmation

Order Prepared

Items Shipped

Items Refunded

Items Cancelled

203 Views
Message 3 of 3
Report