Orders Screen Keeps Freezing- Anyone Else?

[DinaLRosenberg]

When we are accessing Square from our desktop the order screen keeps "freezing". At first I thought it could be an issue with a laptop- but I've now duplicated this problem on PC and MAC across different internet browsers. 

Anyone else access their orders via laptop and have this issue? It's an absolute TIME WASTER to continue to have to reload the page (it requires us to log out and sign in again).

[Candlestore · Accepted solution]

@DinaLRosenberg ;

Since you are having issues with different browsers, and different computers.  Could the problem be something with your Internet being slower for some reason?  I do not use a computer to do my orders, but just seems odd that its on these different Browsers and Computers.  The only 2 things I think it could be is an issue with Square or with your Iternet connection speeds possibly.  Are your systems having other issues with other web addresses or sites?  Every so often my browsers end up just Spinning and spinning then timeout.   Try https://downdetector.com/ on your ISP to see if they are experiencing issues with their internet.  You could also try https://www.speedtest.net/ to see how fast your connections are, Up and Down speeds.

Sorry if I can not help with the orders page online but thought I could give you other things to check.

[DinaLRosenberg]

Order screen is still glitching. It's freezing from both an Apple and a PC in both Safari and Internet Explorer. 

Here is the message I received yesterday.