End of a 2 day craft show it showed transactions and balance.. next day all transactions gone but on

[Iwannastang1107]

Balance and transactions disappeared from our 2 day craftshow

[Summer2024]

Hi @Iwannastang1107 

I am sorry to hear that this has happened. Can you provide the dates of the craft show so I can look into it? 

[Candlestore]

@Iwannastang1107 ,

At the end of Business day your Balance should reset to $0.00 and your Todays Transactions will also show none.  Make sure for the date you are selecting Yesterdays date for the Transaction.  Your Balance goes to $0.00 because the money is transfered from Square to your Bank account associated with Square.  If you have a Square checking account this might be different.  I am not sure what type of banking account you have with your Square account, mine is an outside of Square business account.  My Balance always goes to $0.00 while I am sleeping and this is what it shows until a sale (transaction) is made for the day.  

I would check your Transacations for the Weekend dates on a computer in chrome and then see if there is a Transfer ID.  The transfer ID would mean that Square transfered or at leaste started to send the money to your linked account, now weather your bank posted it yet is a different question.