x

Is there a way to see the exact time a charge was initiated on your card

What's up everyone so I have a charge on my account that from a company that I let use my card today to charge for the services but I see a second charge but for some reason Square won't let me see the time that that charge was initiated is there a way to see the exact time that that card was used to be charged?

89 Views
Message 1 of 2
Report
1 Best Answer
Square Champion

Best Answer


@Melo402 Probably they do the first charge as an auth and the second charge is the actual charge.  Like a pre-auth.  They usually settle out at midnight and one will fall off.  Unfortunately, until the transactions actually post (next business day) you can't really see or do anything.  It is this way for all card issuers as far as I know.

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
Breaker of Things

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." Z.Z.
Do you want to have great restaurant menus that are easy to edit and don't cost a fortune? I use MustHaveMenus and you can too!
MustHaveMenus

View Best Answer >

56 Views
Message 2 of 2
Report
1 REPLY 1
Square Champion

Best Answer


@Melo402 Probably they do the first charge as an auth and the second charge is the actual charge.  Like a pre-auth.  They usually settle out at midnight and one will fall off.  Unfortunately, until the transactions actually post (next business day) you can't really see or do anything.  It is this way for all card issuers as far as I know.

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
Breaker of Things

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." Z.Z.
Do you want to have great restaurant menus that are easy to edit and don't cost a fortune? I use MustHaveMenus and you can too!
MustHaveMenus
57 Views
Message 2 of 2
Report