How many times has square "re-sync"'d or "re-indexed" your website this year?

[rheine]

We have had soo many issues with missing products, extra products, categories failing and just general jankyness with the Weebly-Square website integration. We're constantly calling in with problems and the solution is always a 're-sync' or 're-index'. I was wondering how many others have spent way too much time on this poor integration?

[AshleyMulberry]

I have had the same issue as well.  We are new to the system and seems like this has been a constant issue from day one for us.

[MayaP]

Hi @rheine,

Thank you for sharing your experience—I understand how frustrating it must be to repeatedly face these challenges. Ensuring your website functions smoothly is critical, and I am sorry to hear about the issues you’ve encountered with the Weebly-Square integration.

Re-syncs and re-indexing should not be a recurring solution, and your feedback highlights the importance of addressing these underlying problems more effectively. We’re actively working to improve the integration and reduce disruptions like missing products, extra items, or failing categories.

If you’d like, we can take a closer look at your specific case to see if there are long-term solutions available. Let us know, and I’ll be happy to assist further.

I also encourage others in the community to share their experiences—your input helps us identify areas to prioritize for improvement.

Thank you for your patience as we work to enhance this experience.

[MayaP]

Hello @AshleyMulberry ,

Thanks for sharing your input as well. Is there anything in particular going on right now I can help with? I want to make sure this gets resolved.