How do I edit my Weebly Website?

[PleaseHelp2]

I do not sell anything on my website. I am just trying to log in to Weebly to edit my website as I have always done and it is redirecting me to square. I don't want anything to do with Square as I don't sell through my website. How do I log in to Weebly and edit my website as I have for the last 18 months? I'm so frustrated!

Thank you for your help!

[sayra · Accepted solution]

Hey @PleaseHelp2-  Have you tried logging in through the Weebly website directly? I would also attempt this on an incognito browser. 

[ArtbyJJ]

I've tried everything suggested and can't access my Weebly website to edit it. I get a page that opens to this: 

Hmmm… can't reach this page

www.weebly.com’s server IP address could not be found.

• Try running Windows Network Diagnostics.

DNS_PROBE_FINISHED_NXDOMAIN

This has been going on for quite some time. A lot of my links are now dead links but I can't get into my own website to edit them nor anything for that matter.

I've had a Square account for years now. I had the Weebly website set up separately from Square. It was before Square bought Weebly. I was using Square separately to process cc payments at public art shows, independent of my website.

http://www.artbyjoycejackson.com/

I looked up Weebly on Facebook and saw a lot of people complaining that they're having the same problem. They can't access their website to edit it regardless if they have a paid account or not. This is really bad!!!

[jeanne42]

I am able to edit mine now. It took a while to figure it out! 

When I go to my website homepage, I click on the top of the blue 'Powered by Weebly' box on the bottom left of the screen. That brings up a 'sign up' page for Square, but at the top of that page is a heading 'Weebly, ecommerce by Square.' Click on that heading. It will take you to a stats page for your website with 'edit website' as one of the options. From there on, the Weebly format will look familiar. 

Good luck!

[bk1957]

yes, that is still working for me, too. I had sent a message to Weebly help and gotten a response (very condescending, by the way) about "problems" they were having and some instructions on how to use social media properly. I blasted them on the follow-up.

Here is Weebly's help e-mail address: weebly@help-messaging.squareup.com

[ArtbyJJ]

I looked at my website via both Chrome and MS Edge. At lower left, it says Powered by Weebly, nothing about Square. And I still can't access the edit menu for logging in. When I clicked at that, it takes me to the same page as any other way I try to enter the login page. This is what the page that gets returned says:

I need to access  my Weebly website so that I can edit in it. Every time I try to access Weebly by directly typing any of weebly's urls's such as https://www.weebly.com/  it says:

Hmmm… can't reach this page

www.weebly.com’s server IP address could not be found.

• Try running Windows Network Diagnostics.

DNS_PROBE_FINISHED_NXDOMAIN

My website URL:

http://www.artbyjoycejackson.com/

[bk1957]

see my response above -- and see jeane's response; that might help. 

[ArtbyJJ]

After a wait of I don't remember how long, this was fixed. Not by me. Must have been an update from Square's end. I was finally able to log in and edit as usual.

[tedweyn]

100% Chrome issue.  Use Edge or something else.  Got right  in.

[AS6]

UGH THIS IS RIDICULOUS. I wanted to check my Square invoices so I logged into Square. Now I CANNOT log back into Weebly. I did try a different browser and incognito. How hard is it for a WEBDESIGNER website to not have a way to actually edit our own sites?!? Are you phasing Weebly out? Do we need to prepare to change formats and leave altogether? 

[Joe]

Hi @AS6 - thanks for reaching out and joining us here on the Seller Community! So sorry to hear about the trouble and frustration here. We are her to help.

Would you mind providing some more detail about where specifically you are being held up in the process? If you select Online Store from the Square Dashboard, does it simply not prompt your Online Store to open? Also, have you tried logging in from Weebly's site directly?

I will keep an eye out for your response!

[AS6]

I'll make screenshots of my process. I log into Weebly.com, it sends me to log in, I log in and click Edit Website and it prompts me to create a new one. I cannot find my actual site anywhere. weebly.comlog inclick edit websitenot my website

[ashc]

Hmm @AS6 this might be too complicated to assist here from the Community without having access to your account as well and it'd be best to figure this out sooner than later since we don't respond here right away with it being intended for seller to seller conversation.

I'd recommend reaching out to our direct E-Comm CS team who can look into it further and maybe see if you have an account under a different login with your original store.

[TOMOOR05771]

 feel the same way. All I want to do is edit my website but I keep getting redirected to square. Help ASAP!!

[jeanne42]

Please scroll up to my solution dated 10-21-20. It should work. 

Jeanne42

[Tikorya]

How To Edit Your Website in the Square App.

Go To Your Dashboard 

Scroll Down To You See Recommended Products

Click "Square Online" Icon

There You Can Edit Your Site 

[sopwith21]

No I can't. It takes me to some stupid advertisement for Square. I click on their stupid ad and then they want to log in... again. I freaking hate these people. They destroyed a great product. 

[AskCommunity]

At the top left of the Square Dashboard is a menu button.  Click it to see the menu.  Go down the menu, and see 'Online" under 'All Products'.  Click on 'Online", and then click on the 'Online' button that appears to the right.  A new window appears.  Click on 'Website' to see a menu.  Click on 'Edit Site'.  A new window appears.  Click on 'Edit' at the top right of the page.  Then, you will see the old Weebly editor.

[sopwith21]

That just takes me in a loop back to Square's stupid full page ad. 

[sopwith21]

Square is a freaking disaster!!!!! How can a company make so many people detest it within so short a time period? I still can't log in to my own web site that I had for years. Weebly was easy to use, did not nag you to death with constant "security" crap, and readily available across all platforms. Square is a joke. They managed to make me hate them and I don't even know anything about them. Congratulations. That couldn't have been easy. 

[BernadetteA]

I'm really sorry to heat that you are having a hard time logging into the correct account, @sopwith21 

Can you please confirm the full URL of your website so we can try to assist you with this. Do you recall the last time you were able to edit the site? 

I'll be on the lookout for your response!

[jean82]

I also am not able to edit my website I have used for my high school class for the past 10 years.  Can someone help?

https://wacohi82reunion.weebly.com/count-down.html

[BernadetteA]

Hi @jean82  Welcome to the Seller Community 👋 

When you say that you cannot edit, do you mean that you cannot access the editor itself, or that you cannot log into the account? Can you please provide more details, and screenshot if you are seeing any errors on the page? 

Thanks in advance!