Feature Request: BOGO (Buy one, get one) and other automatic discounts via my Square Online website

[dianadays]

The title of this post has been edited from the original:  Can automatic discounts be used on the online store?

When I create automatic discounts, such as quantity or amount discounts, they work perfectly well on my point of sale but do not work on my online store.

Can anyone help me?

Thank you!

[#2]

@phillipsrw Thank you 🙏❤️ You too! ☀️

[#3]

Hello there!

I appreciate all your patience while we work to get this feature implemented. The beta testing for this feature has currently been delayed. Our team is working very hard on the backend to resolve some roadblocks that have prevented this from going. If you would still like to join the Beta for this request you can certainly still do so. I know this is incredibly hard but I appreciate you all for hanging in there! 🙏

[#4]

Hi! We'll be launching a beta test for Automatic Discounts on Square Online in the next couple of weeks. Head over to Automatic Discounts for Square Online to join the Beta Community and request access to this beta test.

[#5]

Currently, the Online Store doesn't support Buy-one-get-one coupons. However, you can assign standard discounts to certain categories. From the site editor,  visit Items > Coupons > Add Coupon. You'll find an option to choose eligible categories under Discount Details at the bottom of the page. 

@be-the-light

[Keiser]

It is such a basic online sales need for automatic discounts and it's not available here? I really don't want to move my store to another site just for this feature. When will it be available?

[Valentina]

This is considered a feature request at this time, @Keiser.

No update at this time, but I've moved your post to the thread where we will post an update when we have one to share.

[TabbyTree]

Imagine my dismay (as a new-ish Square Online user) when I just found out that my nationally advertised BOGO sale works in my POS system, but not online!! If I'm offering a discount in my shop, it seems logical that I should be able to offer the same sale online, right? Now I'm going to appear completely inept having advertised a sale that I can't actually do. Can Square developers move this to the front of the queue, PLEASE??? 

[MBM_LJM]

1

[anniegstudio]

Thie first post on this issue is from November 2019.  It's been almost two years.  Is it really being worked on or are you just blowing us off?

[dgreensbbq]

+1 I'd like to know when this is available.

[NicoleVaughan]

I would like automatic discounts in the online store. 99% of my business is through the online store, not in person sales. I'm trying to add some items for the holiday season that need an automatic discount applied if they purchase at least 3 or 4 of the same item. I don't want the customer to have to remember to enter a coupon code in order to get the discount.

[robinb9]

i would like to understand why we cannot put a sale up without a coupon code for either one or more items without going into each item and doing it.  If i wanted to say do a 15% discount I want the ability to do this to different items and also to be able to put an expiration date without going back and removing the discounted items.  I asked this 2 yrs ago and still nothing has been done.

[Ferninthewild]

Yes, this is something needed. It limits how you can market to your customers. BOGO, Free with purchase, etc. 

[bumblebitesky]

I don't understand how after almost two years and countless replies on the thread Square hasn't made any progress into offering such a simple coupon option. Similar to most users here, most of the orders we receive are through our online ordering system. If I'm advertising on social media everywhere a BOGO50% then everyone will want it, even if they place the order themselves. I was shocked to realize that the online shop doesn't accept the same offer as in the store.