Cancelling a customer cart hold

[Salyx]

I use Square for event registration and I have run intot he problem where I have set a cap on the event registrations but folks who have left their order in the cart and don’t pay until AFTER I have sold out, are able to register and pay.
Can I cancel cart holds on my end? If so, how do I know if a customer has a cart hold item?

Thx!
Salyx

[RobynR]

Hey @Salyx,

I'd like to take a closer look into this for you. Could you please provide your website URL along with an example of an event registration you've set up?