x
Square Champion

Square Online - Gift Receipt

Hi,

 

We are using Square Online and have started to use the the Gift Receipt functionality for items on our website. We have noticed when we go to print a gift receipt for inclusion in the parcel as requested by the customer at the item level, it send us to transactions. Not sure if this is correct or a bug? I was expecting to press the button and a receipt is printed that looks like the regular online receipt just with out any financial/transaction details? Should this be the case or is my interpretation of a print gift receipt different?

 

Could you confirm what the expectations are when the print gift receipt button is pressed?

 

Many thanks

Coco Chemistry Ltd
Artisan Chocolatier
www.cocochemistry.co.uk
344 Views
Message 1 of 2
Report Inappropriate Content
1 REPLY 1
Admin

Hey @doc_choc, thank you for bringing this to our attention! I've flagged this to the eCommerce team and asked them for clarification on what should be the expected behaviour here. Once I have an update I'll be sure to follow up on this thread. 

Tra | she/her
Community Engagement Program Manager, Square
Have a burning question to ask in our Question of the Week? Share it with us!
337 Views
Message 2 of 2
Report Inappropriate Content