Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Usually, when an order is made, I receive a copy of the email that my customer receives. Just now, a new order came in but I did not receive a copy of the email. There's also no information about the payment made.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
3 REPLIES 3
I've also checked the spam folder but it's not there
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi @afrisian, really sorry to hear you were experiencing this issue! Our engineering team have rolled out a fix and the issue is now resolved so all emails have now been delivered again. If you are still seeing this, let me know and I can check in with the team as it might be a different issue.
Tra | she/her
Community Engagement Program Manager, Square
Have a burning question to ask in our Question of the Week? Share it with us!
Community Engagement Program Manager, Square
Have a burning question to ask in our Question of the Week? Share it with us!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
We're receiving emails as usual now. Thanks, @tranguyen
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content