Client accidentally unsubscribed

mercury47 · ‎07-18-2022

I had a client complain that they weren't getting any of the holiday promo emails I was sending. I looked at their customer profile, and saw that they unsubscribed from Marketing emails. Is there a way for a customer to re-subscribe to marking emails on their end?

TheRealChipA · ‎07-19-2022

@mercury47 You can Re-subscribe them from your online dashboard.

Go to: Customers -> Customers -> Directory
Find the customer and open their directory entry
Scroll down to the Marketing section, and click the “…” to the right. That should give you the option to subscribe them to email and/or SMS marketing.

Regards,

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है