Customer paid invoice, why no many in the account yet?

[Bradfowlersr]

My customer paid the invoice I sent to her but the money has not shown up on my square account yet? Why? What's the hold up? Where's my money? 

[Candlestore · Accepted solution]

@Bradfowlersr ;

No one here can see in your account so we have no idea when the Invoice was paid, what type of account your money is being deposited to (Square Banking or Bank account outside Square).  What I can say is that at the end of business, Square transfers all payments from your account to a Square holding account.  At that time Square deducts their processing fees, and Loans or service fees you may also have.  Then the Next business day the remainder is sent to you.  Now since you are asking this on a Sunday, my guess is you received the payment late Friday or Saturday which according to Square, funds are deposited on Banking Days and can be delayed because banks are closed on Weeksnd or Holidays.  So look to see if your money is received on Monday.

Here is more about deposits, look for how yours is setup and if a better option is available for you.

3807-deposit-options-with-square