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How has the Appointment scheduling been helpful for your service based businesses? Any issues?

Just thinking of using the appointment scheduling for my private rides business. My schedule is very complex and I would definitely have to approve each request. Do you still think it's worth using? And how long do you think I'd have to approve a request before customer gets anxious? I know if I don't answer someone right away they often find another driver asap! Which is why I tend to just use directly texting me for booking. But I'd love to have the booking reminders and possibly other contact and discounts sent easily. Also they can see what I see so less room for an error like them saying 5am but they meant 5pm and I scheduled it based on what they said. This was they see the text confirmation and know exactly when I'm scheduled! What do y'all think?

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Admin

@VistanciaRides thanks for your question!

 

Tagging some members who use appointments for their business!

 

@Twiggy@Minion, and @EcoAutoClean

Max Pete
Community Engagement Program Manager, Square
Square Community
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Square Champion

It’s definitely worth using. It’s laid out just like a calender. You also can set it to automatically accept appointments so you dont have to worry about them waiting on your end / finding another driver asap. We have a lot of language in our texts that tells you our parameters which will probably also help. Highly recommend  

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I absolutely LOVE Square appointments - Have been using it for 3+ years and it has supported my constantly growing business. We especially love the waitlist, which you could also utilise as it would mean when you get a cancellation especially at peak times you can fill it and still earn!!

Hope that helps you make a decision x

Lois
Si Belle Beauty
www.sibellebeauty.com
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