Jcong76
Wednesday
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How does client reactivated text messages?
Hi! When I scheduled my client and asked if she received the auto text she said no. I checked on my end and it said THIS CUSTOMER HAS UNSUBSCRIBED FROM RECEIVING TEXT MESSAGES.
When I told her this she asked well how do I resubscribe? I told her I had to look into it. Does anyone know this answer ? Thank you.
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TheRealChipA
Thursday
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Hi there @Jcong76. As far as I know, only WE as businesses can do this. Customers do not have the capability to re-subscribe. For you to do it, go to your customer directory and edit it. There is a Marketing section with two toggled — one for email marketing and one for text marketing. Make the necessary corrections and save the customer record.
Chip
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
Piper’s Ice Cream Bar, Covington KY USA
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Click here to see a list of third-party apps I use to add functionality to my Square account!
जो है सो है
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
Piper’s Ice Cream Bar, Covington KY USA
Website
Click here to see a list of third-party apps I use to add functionality to my Square account!
जो है सो है