Searching/Sorting Orders by Name

[hhbrewing]

In the online dashboard under the Orders section, I am able to search for orders by name. Why am I not able to do that through the Square for Retail app? Sometimes we have over 100 open orders for carry out and it is extremely difficult to visually sift through an unsorted or unfiltered list.

[Alex_]

Hi @hhbrewing,

Thanks for posting again the Seller Community.

We have confirmed that this too is a feature request. We definitely see how it could benefit your business model. Our teams are constantly looking through our seller's feedback to make necessary improvements, and we will be sure to let you know if anything ever changes or if new updates are released. 

Please let me know if you have any other questions by replying to this thread. 

[hhbrewing]

I like the filter option in the dashboard. In our case, all we really need to do is filter by name which also helps when there are multiple purchases under the same account.

[Lbcreamery]

We request the searching orders feature as well.

[BMLTrophies]

When you have a lot of orders I would like to be able to group those orders by items. 

[cmacnevin]

I have 120 orders in my system and the kitchen is absolutely drowning. We can't find orders in the system because it will only let us search by name and other metadata fields, not by the contents of the order.

Why aren't the items searchable? Am I missing a field somewhere? I can't see anything online about it. I need it in the stand POS products, but it seems to be missing even from the online dashboard.

[ashc]

Heya @cmacnevin,

I moved your post to an existing feature request thread for this where it's being tracked currently.

It looks like @hhbrewing offered a workaround of using the Dashboard to filter but aside from that we don't offer this feature at this time.