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Why does my Square Online Store say: This store is not yet accepting payments?

The title of this post has been edited from the original: How to accept payments?

 

Hi I Need help I set up my site but it’s giving me a message saying this store is not yet accepting payments

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Hi there @Candleco - the This store is not yet accepting payments message typically appears when there is an SSL (Secure Sockets Layer) certificate error. SSL is enabled for you by default the first time you publish your website, so you shouldn't need to do anything extra here.

 

It does, however, take some time to get the SSL up and running on a custom domain name. If you do have a custom domain name, please note that it may take 24 to 48 hours before your site appears normally and securely when searching that domain in a browser. For more details, see our guide here.

If you're still running into a bit of trouble, please ensure that you have followed both Step 1 and Step 2 of this guide to connecting your domain to your Square Online website. Missing the second step is a common mistake I've seen again and again, and will definitely cause some issues.

Definitely reach back out here if you still have concerns - we're happy to take a deeper dive!

Valentina
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This reply was created from merging an existing thread: "This store is not yet accepting payments."

 

I setup our store for online classes - school.in-school.net and upon published and setting up domain it does not accept payments indicated - "This store is not yet accepting payments." We are launching tomorrow morning and need some help to get rid of this message. Appreciate your attention.

Bob Singh

 

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Hi there! I've moved your post over to this thread because it looks like you have a custom domain, @bobsingh. The information in this thread should get you pointed in the right direction, but definitely let us know if you're still unsure about what's going on here.

Valentina
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Hello,

 

I'm having this problem right now too.

 

I set up my website on Tuesday, but now two days later it's still giving this same message: "This store is not yet accepting payments."

 

I've checked that the toggle to accept online orders is set, and the bank account information has been verified. Are there any other steps I can take?

 

The website is:

https://www.orizume.ca/

 

Thank you for your help!

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@orizume @sam1y 

 

Hmm, if the best answer above didn't help, contacting our Ecom is the right way to go since both your issue sounds account specific. 

 

Reach out here

Justin
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Recently setup online store and completed all needed steps but it keeps saying the online store is not accepting payments? I’m basically paying for a site I can’t use!

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Admin

Hey @Grimes90!

 

Thanks for posting in the Seller Community.

 

Would you mind providing a screenshot of what you're seeing on your end? Is your site published? Let me know! 

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yes my site is published but No one can buy anything. 

C1133F46-B23D-4DA4-8E97-736474265397.png

 

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Admin

Can you provide me with your URL @Grimes90? I'm unable to load blingandthingz.shop. 

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Admin

Hey @Grimes90!

 

Thanks for your reply.

 

Please take a look at this post. It should provide some insight as to what's going on with your site. If you're still seeing this error in 24 hours, please give us a call. 

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I'm so frustrated.  My online store continues to say not accepting payments, I've done all the things recommended in previous posts and emailed and fb messaged square MULTIPLE TIMES OVER THE PAST MONTH! Nothing has worked, it continues to be an issue and I can't get anyone on the phone and no responses to my emails.  Can someone please help me.  My store is connected. 

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20201013_210141.jpg

 

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Square Community Moderator

Hi @craftygirl1,

 

I've moved your post to an existing thread where another seller had the same thing happening.

 

Please check the answers throughout the thread for things to check to make sure it's live and reach out to our direct CS team who can help further if need be.

Ashley C
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the website is barrierbreak.square.site if you could check

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This thread should help clarify why you're seeing this message, @barrier_break.

 

If you've still got questions, our Support team can do a deeper dive with you than we'll be able to here. To reach out, send an email our way or give us a call Monday - Friday when phone support is available.

Valentina
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Hello @Valentina

 

I could really use help with this as well.  My site AmusementsFood.square.site is showing the same message.  I've been trying to troubleshoot for more than a week and the problem still hasn't been resolved.  I'm losing money because of it and really really need help.

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Sorry to hear about the troubles here, @WmorrisNOCP!

 

Since this thread didn't quite get you where you need to be, you'll want to reach out to our Support team - one of our team members can give you a hand with this. I know a few others in this thread came back to let us know how quickly their issue was resolved when they reached out directly.

 

Good luck - let me know here if you have any trouble getting in touch 😊

Valentina
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Hi, i am having the exact same issue.

and yes i have checked the settings and it says online Orders is on. This is my website cushioncovershop.square.site/s/shop

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It sounds like this is related to your SSL certificate, @Cushioncoversho - I've moved your post to this thread so that you can take a look at the Best Answer here. If you're still needing help, please reach back out here so we can dig in a bit more!

Valentina
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Hi, I am having a similar issue and I have published my website and it still gives me that error. 

 

Do you know why that may be?? 

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I've moved your post to this thread, as it should help provide some clarity here. If you're still not sure what could be wrong after taking a peek at the Best Answer, please reach out directly. A member of our Support team can work with you to pinpoint why this error is appearing, @JHari.

Valentina
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