Text Box Modifiers

[barlo061]

Hi, I have added a text box modifier to my item but with the 'square online' editor the character limit is 150. Is there a way to increase this as I need customers to be able to write more than that. I have seen websites made with weebly that use the same modifier but there is no limit on characters.

Thanks.

[tranguyen]

 Hi @barlo061, thanks for raising this!

At the moment, it isn't possible to increase the character limit above 150. However, in addition to the text box modifier, you can also allow customer to leave a note to seller at checkout. This will allow customers to leave longer message.

To encourage customers to leave a note at checkout, you can create a pop-up or banner to let them know. 

[Sam_400º]

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@tranguyen wrote:

At the moment, it isn't possible to increase the character limit above 150. However, in addition to the text box modifier, you can also allow customer to leave a note to seller at checkout. This will allow customers to leave longer message.

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It allows a far too long message...... don't we all have that one customer who leaves jokes or thinks they're funny? A 'friend' added this note to their order & it prevented the ticket from printing.