Square for Restaurants: How do I access cash drawer logs and history?

[nestburger]

We use Square up for Restaurant. All our staff enter their code into the POS before they can perform any actions - such as taking an order or viewing the live sales report, or even opening the cash drawer. 

How can I run a report for which team members are opening the cash drawer, especially when there is no associated sale/order. For example: Team member John Smith, decides to randomly open the drawer to pull some change out or put something in to the cash drawer. 

[Helen]

Hello @nestburger, thanks for your post! At this time you can see which team member has started and ended a cash drawer from the Cash Drawer section of your online Square Dashboard. However, there isn't a way to see exactly who has physically opened the drawer throughout the day. That sounds like a useful feature though - do you think you'd use it every day or occasionally to check on your reports/team? 

[EUPHORIA]

@Helen We would love to have this feature and would use it daily.  Seems strange there is no logging of this as everything with the cash drawer is. 

[EUPHORIA]

@Nest @Helen just saw that these come up under transactions as "no sale" entries. 

but it would still be great if these would come up under "activity log"  or "drawer report" 

[OOskills]

This is not actually accurate.  From my testing when you open a drawer using the Action > Open Drawer there is no record of it.

[MayaP]

Hey there @OOskills thank you for reaching out and confirming this, I am sorry for any confusion. 

I can definitely see how having this information is important and I would suggest you submit a feature request on our Ideate Board. I do want to be clear though a submission to Ideate does not guarantee this will be implemented, our team will look into this based off customer input. 

Please let me know if you have any other questions.