Remove Original price from square recipts

[techlabuk]

Hi everyone, 

I'm facing an issue with square retail, for some reason, if i edit the price, the receipt will come out and saying 

Original Price: $0.00, which isn't proper for business at all.

Any once facing this issue, and can be removed?

[JJ_]

Hey there @techlabuk 👋

I am sorry to hear that you're here because you've run into trouble. We recommend checking to make sure that both your app and your mobile device itself are up-to-date. If everything looks good there, you'll want to reach out.

If you haven't already, your best bet is to get in touch with us directly, so that a member of our Retail team can dig in with you. They can take a look at your account with you to help a shine light here, as they are able look at your account alongside you in order to pinpoint what's going on here. When you have a moment, please reach out directly by logging into your Square account and heading here.

P.S. Welcome to the Seller Community ✨