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Problems during library import? Column headers error message

Hey there! I'm trying to do a bulk inventory tracking change but when I Import my item library I get the message "Import file contains duplicate column headers (Tax - Sales Tax (6.5%)). Make sure all column headers are unique." I left the headers exactly as they were from Export though so I'm confused and don't want to mess up my inventory. Thanks for the help!

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Square Community Moderator

If this is the case and columns were not modified then, my suggestion is to reach out to our support team @briannam. You can have them take a look at your file to confirm everything is looking as it should and escalate if necessary. 

 

You can give them a call at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

JJ
Community Moderator, Square
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