Number to call square

[PennyOwasso]

I am having major problems with a deposit......who can I call to speak with a live person??

[VanKalkerFarms · Accepted solution]

go to this link https://squareup.com/help/us/en/contact

click other

click I Don't See My Issue

Click Call Support

write down your customer code

call 855-700-6000

[Ebivens11]

Hi will this get me to a real person. They are saying they will take my square capital in full as loan has reached its maturity. I've made auto payments throughout this process, but I am still coming back from covid and cannot afford square to take all my money? 

I need URGENT ASSISTANCE WITH A REAL PERSON WHO CAN SOLVE THIS TODAY- PLEASE

[Kassi_]

Welcome to the Community, @Ebivens11

Since I have limited accessibility to account specific information here in the Community, I would recommend reaching out to our Capital Team directly. 

They will be able to discuss the details of your Square Capital loan and point you in the right direction. 

Thank you!

[Silvers]

Code????? I have no code,   what's going on here, thus system is horrible. I need my funds. 

[Azizafakhouri]

I need to call because I have problems getting the right amount of deposit. 

[Helen]

@Azizafakhouri I've just asked our CS team to email you the steps to call in! Phone support is available Monday through Friday, 6am to 6pm PT. When you call, our CS team will be able to help you with your deposit. 

[EricSchmitz]

That is not true- I have been calling and calling and your company is refusing to speak with me.  Your system has blocked me from speaking with anyone and hangs up on me.

[Fivestarlimos16]

Does anyone have a number for square?

[ashc]

Hi @Fivestarlimos16,

I moved your post to an existing thread in the Community around how to contact our Support team by phone.

See VanKalkerFarms answer above!

[GlassJudy]

I just tried clicking on @VanKalkerFarms' link above, and got an error message - I have no idea why, but if you run into the same thing, here's the procedure:

Never mind - the link in my procedure doesn't work either.  Sorry.

[fenderbenders]

I would like to know how I can call and get a live person to talk to, I am old school and do not like using chat service.  I want better customer service then just using a chat service.

[Joe]

Hi there, @fenderbenders - thanks for taking the time to reach out to us here on the Seller Community!

I've gone ahead and merged your post into one of the many existing threads of Sellers who were also looking for information regarding calling in. Take a look at this Best Answer for more details.

[Dougcanney]

I am having the exact same problem, can’t get in touch with anyone to help me. Can’t transfer money, my deposits are not going in my account, and I’m stranded. I need help immediately! [personal information redacted]. It’s going on two weeks now I can’t get any help.

[Silvers]

Omg.i have never been through this much hell In my life.

What the f is a code to login I'm stranded also.

Thus is bull **bleep** we can't get our money and sorry **bleep** ststem.

[sayra]

Hey @Silvers, 

We will be sending you a private message to provide you with our direct phone number and to gather more details related to your account. 

[MuspletLLC]

Me too!!! Same problem as of today!! Highly frustrated I’m about to take some serious next steps if I don’t get instant gratification 

[sally1ann1holt1]

Hello 

I have tried to deposit money I have been paid from customers. Yet the money will not deposit 

[thebridgemarket]

how do i find out a phone number

[Valentina]

Hi there, @thebridgemarket 👋

You can reach out by phone by logging into your Square account and heading here.

P.S. Welcome to the Seller Community ✨

[Silvers]

Help I need to talk to someone