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IONOS domain connection

Could anyone help please?  I went through the process of connecting my IONOS domain to my square website last week.  I can find the website when I google it but there are no pages only my business name and a banner picture that I have never used before.  My layout, pictures and products are not showing.  Can anyone help please, is there something else I am supposed to do?

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Admin

Hi @roxanneM, so sorry to hear this! Hmm, it sounds like the DNS records may not have been setup correctly.

 

If you can, please try to:

  1. Login to your Weebly dashboard 
  2. Navigate to Website > General Settings > Customise
  3. Enter the domain you already own > Verify it
  4. Follow the directions to point the two A records to the new Weebly IP of 199.34.228.164

sos-ep-connect-domain-2.png

 

Once this is done, it can take up to 48 hours before your site appears normally and securely. 

 

I hope that will help! 

 

 

 

Tra | she/her
Community Engagement Program Manager, Square
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