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I am trying to place items on sale.

I am running a sale on certain categories in my store. For example, all of my paperbacks are currently on sale for $5.00 each. Is there a way I can make the category go on sale without having to change each individual item?

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Best Answer

Hey @dianasbooks, welcome to the seller community!

 

At this time, we don't offer a sale feature as you've described, though I can see how applying a discount to a particular category would be useful for many sellers. I'll be sharing this with our Product Liaison team, who is constantly working to improve our products and services.

 

For now, you'll need to apply a discount to the appropriate items or sale manually.

 

Hope this helps make things more clear. Keep in touch for updates and let us know if you have any other questions. 🙂

️ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center

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im having problems with my prices from square showing up in my facebook shop. the sale prices are not showing. what do i do to fix this

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Square Community Moderator

Hi @Trsnoutletstore,

 

Thanks for reaching out! Sorry to hear you are having some issues with prices. 

 

Lets try disconnecting and reconnecting the Facebook account. Click here for more information on how to disconnect. 

 

If the prices still are not showing up. I would reach out to our Online Support Team so they can investigate further. I cannot discuss account specific information through community.  You can reach support at 1-855-700-6000 squ.re/contactsqsupport

 

If you need additional assistance please let us know. 

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This feature needs to be added immediately!  The Square app has this ability...the online store should have this as well!  We are all online now due to COVID and Square needs to step up just like the rest of us did.

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Square Community Moderator

Thanks for adding your voice in support of this feature, @Twistedhornmead. As soon as we have helpful information in regards to changes to Category-wide sales, we will be sure to reach back out here and let everyone know.

 

Cheers.

Joe
Community Moderator, Square
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Any updates on sale pricing showing on the Square app? It's not realistic to create a separate discount for every item on sale on the app then manually apply these varied discounts to multiple items at each transaction!

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