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Hi,
My company is based in United Kingdom, and i live here, but i ship to customers in USA and UK. Is this ok? Can i go ahead and integrate my website?
Thanks
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HI there @TheParacha, I see this is your first time on the Seller Community, so welcome 🙂
Yes, you can use Square Online to set up international shipping for your international customers.
Here are some tips setting up an international shipping profile:
- Go to your Square Online Overview page.
- Select Fulfilment > Shipping.
- Click Set Up under Shipping Profiles and give the profile a name, like “International Orders”.
- Under Type, choose Default (applies to all your shippable products) or Custom (set unique shipping rates and regions for specific items).
- Select the countries you want to ship to.
- Click Add rate and select the type of shipping rate you want.
- Set the price for this rate and hit Save to finalise the new profile.
You’ll also need to select the right shipping partner to deliver your products.
Here are some of our key shipping partners you can integrate with Square:
EasyShip
Enjoy instant access to more than 250 discounted rates with top global couriers, from UPS to FedEx. Compare rates, automate fulfilment, and modify your customer’s journey within the all-in-one dashboard.
Shippo
Sync up your Square Online orders with Shippo for an automated shipping experience. Enjoy real-time rate comparisons, shipment tracking, free return processes and more.
ShipBob
Use ShipBob’s third-party logistics (3PL) system for hands-off order fulfilment and warehousing. Send your inventory to one of the ShipBob centres across the US, Canada or Europe to enjoy automated fulfilment and same-day shipping.
You can find more information and tips by simply searching your query on our support centre - you'll see articles from us and posts from other sellers.
I hope this helps, let me know if you have any questions and best of luck with your new venture.
Community Moderator, Ireland, Square
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Hi @TheParacha If you use Royal Mail for shipping to the USA as I do ( and probably a great many other UK sellers ), you will notice that this is the one integration that is not mentioned even though it has been repeatedly requested for over a year.
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