x

How to track cancelled sales?

Is there a way to track cancelled sales? The open ticket feature shows when sales are voided, wondering if there's a way to track cancelled sales. 

1,681 Views
Message 1 of 5
Report
4 REPLIES 4
Square Champion

This post was about Square Cash, but it looks like you're asking about POS. What exactly do you mean by canceled sales? Canceling a payment in process?

1,643 Views
Message 2 of 5
Report
Alumni

@barkpark_chi @VanKalkerFarms I moved this post to our Questions & How To board since it doesn't seem to be about Square Cash. 👍

 

@barkpark_chi if you can provide more info about what exactly you mean, I'm sure @VanKalkerFarms or I will be able to help you out! 

1,565 Views
Message 3 of 5
Report

My employee place a order and then delete it.
That's mean the system print out the ticket to kitchen but no receipt.
Is anyway we can track activity on non- payment ?

1,372 Views
Message 4 of 5
Report

Hello @Nobita, that sounds really weird. 

 

If a transaction is voided, nothing should print from the receipt printer. Could you share some more details around what the employee did to cancel the transaction? 

1,358 Views
Message 5 of 5
Report