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How to track cancelled sales?

Is there a way to track cancelled sales? The open ticket feature shows when sales are voided, wondering if there's a way to track cancelled sales. 

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Square Champion

This post was about Square Cash, but it looks like you're asking about POS. What exactly do you mean by canceled sales? Canceling a payment in process?

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Alumni

@barkpark_chi @VanKalkerFarms I moved this post to our Questions & How To board since it doesn't seem to be about Square Cash. 👍

 

@barkpark_chi if you can provide more info about what exactly you mean, I'm sure @VanKalkerFarms or I will be able to help you out! 

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My employee place a order and then delete it.
That's mean the system print out the ticket to kitchen but no receipt.
Is anyway we can track activity on non- payment ?

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Hello @Nobita, that sounds really weird. 

 

If a transaction is voided, nothing should print from the receipt printer. Could you share some more details around what the employee did to cancel the transaction? 

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