In this post we’re sharing some of the common questions around linking bank accounts with Square.
You can link or edit your bank account anytime from your Square Dashboard or within the Square Point of Sale app. Having a bank account is necessary to activate your account for payments and also to receive your funds.
What information do I need to link my bank account?
Square requires a transactional bank account operating in British Pounds that allows for both transfers and withdrawals to support refunds or chargebacks that support Faster Payments.
You’ll also need to have your account number and sort code get started. Sort codes are usually included on bank statements or displayed on your debit card.
How do I link a bank account to Square?
To link a bank account from the online Square Dashboard:
- Go to Account & Settings > Bank Accounts
- Select Add Bank Account
- Enter your bank account information.
- Click Verify.
To link a bank account from the Square app:
- Tap Settings
- Tap Link Bank Account.
- Enter your bank account information.
- Tap Verify.
How long will it take for my bank to be verified?
The bank verification process can take up to 4 working days (excluding weekends and holidays). You can always check the status of your bank verification in your Dashboard.
Why did my bank fail to verify?
When you add a bank account to Square, it’s good to keep in mind a few things that can cause the verification to fail:
- It’s a non-transactional account: Square requires the linked bank account to allow both transfers and withdrawals to support refunds. If you have any doubt, you can always reach out to your bank to confirm.
- There was a typo: If we can’t verify the details you enter, that can cause the verification to fail as well.
Learn more about linking your bank account in our Support Centre. If you are having trouble linking your bank account and not sure why, have a look at our bank account troubleshooting guide. If you have any additional questions about linking your bank account, please reply below!
Tra | she/her
Community Engagement Program Manager, Square
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