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How do I view ticket notes?

Our staff are able to enter notes about a transaction, and it would be helpful to go back and view those notes. Is there a place those notes can be viewed? It would be amazing if those notes showed up when reviewing the transaction on the "Transactions" page or "Activity Log".

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You can view the notes from your Transactions page by selecting the transaction in question! 

 

 

If you are looking for the notes in-app through the Transactions tab, you'll need to first select the transaction:

 

 

I hope this is helpful, @jstemma!

 

Apologies if I'm looking in the wrong places here - where is the "Activity Log" you are referring to?

 

P.S. Welcome welcome officially to the Seller Community 🎉

Valentina
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@Valentina - I'm looking at the Dashboard.  Home > Reports > Activity Log
We predominantly want to see notes in relation to discounts/comps being used.

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If you click the activity line item, then the receipt link, you should see notes here, @jstemma!

 

Valentina
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