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How do I retrieve a customer's info from a no-show boooking?

[The title of this thread has been edited from the original: Need to be able to run appointment booking fee from no show info.]

 

Please allow system to be able to charge booking fee from no show card info.

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Hello @ARD-Cosmetics

Thank you for posting in the Seller Community. 

 

To make sure i'm understanding the question, can you provide an example of the way you need the system to perform? 

 

Please let me know by replying in this thread. I'll keep an eye out for your response.

Alex_
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I need to be able to force the client to pay a booking fee at the time they make the appointment. 

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Hey @ARD-Cosmetics!

 

You might want to check out this article to learn more about no-show protection. 

We don't charge a booking fee at the time they make the appointment, but you can charge clients who violate your cancellation policy. 

 

Let me know if you have any questions!

Frances
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