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How do I know who's donated to my website?

Currently whenever I receive a donation it's coming from an unknown sender. However when donating the sender has to input their name and card information. How do I access their name?

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Square Community Moderator

Hey there, @rawwduh

 

Thank you for reaching out. Are you seeing the "Unknown Name" whenever the transaction shows in your Dashboard? 

 

What website are you using to take your donations. - Square Online Store or a different API partner (Wix, WordPress, etc)?

 

I will keep an eye out for your reply.

 

 

Kassi
Community Moderator, Square
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