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Currently whenever I receive a donation it's coming from an unknown sender. However when donating the sender has to input their name and card information. How do I access their name?
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1 REPLY 1
Hey there, @rawwduh -
Thank you for reaching out. Are you seeing the "Unknown Name" whenever the transaction shows in your Dashboard?
What website are you using to take your donations. - Square Online Store or a different API partner (Wix, WordPress, etc)?
I will keep an eye out for your reply.
Kassi
Community Moderator, Square
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Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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